CrownGold Casino Cookie Policy

1. Introduction

This Cookie Policy outlines how CrownGold Casino (“we,” “us,” “our”) uses cookies and similar tracking technologies on its website. It applies to all users accessing our platform from Australia and is designed to explain the types of cookies in use, the purpose behind their use, and the user’s rights in relation to cookie management.

Cookies are data files stored on your device when you access a website. These files contain information that supports the operation and optimisation of the platform. Cookies are used for session tracking, user authentication, data analysis and other technical functions.

By continuing to browse the Crown Gold Casino website, you consent to the placement and use of cookies in accordance with this Cookie Policy. If you do not agree to the use of cookies, you must adjust your browser settings or refrain from using the platform.

2. What Are Cookies?

Cookies are small text files downloaded to a device when the user visits a website. They are recognised by the originating website and sometimes by other websites that interact with them. Cookies help a website function properly and provide insights into how it is being used.

Cookies do not contain personally identifiable information on their own. However, when combined with other data, they may be used to build user profiles or identify repeat visitors.

Cookies are typically classified as:

• Session cookies: Active only while the user is navigating the site. Automatically deleted when the browser is closed.
• Persistent cookies: Stored on the user’s device until deleted manually or automatically after a defined expiration period.
• First-party cookies: Set directly by CrownGold.
• Third-party cookies: Set by external service providers or partners.

3. Types of Cookies Used

Crown Gold uses a variety of cookie types for specific operational, analytical and compliance purposes. These include:

3.1 Strictly Necessary Cookies

These cookies are essential for the core functioning of the platform. Without them, services such as secure login, account access or transaction processing would not be possible.

Functions supported by necessary cookies may include:

• User session authentication
• Account login validation
• Fraud detection and mitigation
• Security verification
  

These cookies are always active and cannot be disabled via the platform’s cookie settings panel.

3.2 Functional Cookies

Functional cookies enable enhanced features such as remembering user preferences, retaining language selections and supporting customised settings.

While not critical for site operation, they contribute to a more consistent user experience. Disabling these cookies may affect usability.

Examples include:

• Remembering display settings
• Saving location or timezone preferences
• Retaining previously selected filters or options
  

3.3 Performance and Analytics Cookies

These cookies collect data on how users interact with the Crown Gold Casino website. Information may include page visits, click frequency, bounce rates and navigation patterns.

The purpose of these cookies is to support:

• Website optimisation
• Load testing and performance measurement
• Fault analysis and debugging
• Data-driven platform improvements
  

Analytics cookies may be deployed by third-party services such as Google Analytics. All data is anonymised or aggregated where possible.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver targeted advertisements, track campaign effectiveness and manage ad frequency. They may be set by us or third-party networks such as affiliate partners or ad platforms.

They allow:

• Delivery of tailored promotional content
• Frequency capping of displayed ads
• Cross-platform tracking of campaign engagement
• Segmentation of user interests for re-marketing
  

You can opt out of most marketing cookies, although this may result in less relevant advertising.

4. Third-Party Cookies

Some cookies on the CrownGold Casino website originate from third-party domains. These are typically linked to external integrations, analytics platforms, or embedded content.

Examples of third-party cookie providers include:

• Google Analytics
• Meta (Facebook) Pixel
• Affiliate program platforms
• Live chat or support widgets
  

These third parties may use cookies in accordance with their own privacy and cookie policies. CrownGold Casino does not control third-party cookie settings but provides information where possible about how users can manage their preferences.

5. How Cookies Are Managed

Users have control over the use of cookies through both browser-level settings and the CrownGold Casino cookie preferences panel.

5.1 Browser Settings

Most browsers allow users to:

• View existing cookies stored on their device
• Block new cookies from being saved
• Delete stored cookies manually
• Set alerts when cookies are used
  

Instructions vary by browser and device. Users should refer to the help section of their browser to make adjustments.

Note: Blocking or deleting certain cookies may impact website functionality.

5.2 Platform Preferences

Upon first visit to the CrownGold Casino website, users will be presented with a cookie consent prompt. This allows users to accept, reject or customise cookie preferences.

Users can return to the cookie management panel at any time to adjust consent settings or withdraw previously given consent.

6. Data Collected via Cookies

Data collected through cookies includes both non-identifiable and potentially identifiable information, depending on cookie type and configuration.

This may include:

• IP address
• Device type and browser version
• Session identifiers
• Language preferences
• Time spent on pages
• Interaction patterns
  

This data may be used internally or in aggregated form by authorised service providers for analysis, reporting or compliance purposes. No personal data is shared with unauthorised third parties.

7. Cookies and Personal Information

While cookies themselves do not store personal information, they may be linked with user accounts where such information has been provided (e.g., during login or registration). This linkage enables functionalities such as:

• Persistent session recognition
• Pre-filled forms
• Secure account access
  

CrownGold Casino processes all such data in accordance with its Privacy Policy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

8. Legal Basis for Cookie Use

The legal basis for using cookies depends on the type:

• Strictly necessary cookies are required for the performance of the service and do not require user consent
• Functional, performance and marketing cookies are used with explicit or implied consent, depending on the region and applicable regulations
  

CrownGold Casino uses a consent management platform to ensure proper recording of cookie consents and user preferences.

9. Updates to the Cookie Policy

This Cookie Policy may be updated from time to time to reflect changes in technology, regulation or internal practices. Users are advised to review this page periodically for any amendments.

Material changes will be notified through the website, and continued use of the platform after such notification constitutes acceptance of the updated policy.